FREE FOR NDIS PROVIDERS
Sherri Agnew
Director,
R.I.S.E.
Join us in the Gold Coast for an inspiring event shaping the future of NDIS across the Gold Coast, Tweed Heads, Logan, Brisbane South and surrounding regions. Explore the transformative power of technology, leadership, and collaboration as we strive to enhance participant outcomes and build a sustainable future for the NDIS provider ecosystem.
This summit is crafted for leaders, executives, and innovators in the Care sector who are committed to making a real impact. Expect to leave inspired, equipped with practical strategies, and motivated to take action in shaping a better future for Australians, together.
Registration
Welcome Note
Keynote: Care First. Business Second. Finding the Balance in 2026
Mathew Cagney, CEO, ShiftCare
The HR Reality Check
In Conversation: A deep dive with Leanne Avery, HR Specialist to the NDIS Sector (Peninsula Australia)
Morning Tea
How NDIS Providers Can Win with AI & Technology
In Conversation: Dave Keys and Jacob Hamilton
NDIS 360: An Expert Panel Discussion
An interactive discussion bringing together our Strategy Partner, ShiftCare and NDIS provider owners and executives to unpack the operational, regulatory and commercial realities shaping the NDIS sector. In this session, we will explore workforce, compliance, technology, AI, and more. This session is designed to deliver practical insights, cross-sector perspectives and actionable strategies for leaders navigating the evolving NDIS landscape.
Live with ShiftCare
Neil Jamieson, Sales Operations Manager, ShiftCare
Lunch & Networking
ShiftCare is the leading care management platform supporting NDIS, aged care, and disability providers to deliver quality care and scale effectively. With a blend of intuitive tech, automation, and industry expertise, ShiftCare helps teams streamline rostering, admin, invoicing and client management, all while reducing paperwork and compliance headaches. The ShiftCare platform empowers providers to scale efficiently, enhance communication, and deliver more personalised support, all without losing the human touch that care depends on.
Watch our introduction
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Your dedicated partner at Peninsula, Leanne Avery supports NDIS providers across Australia with trusted Employment Relations and Workplace Health and Safety expertise. Backed by Peninsula’s deep experience in the disability services sector, Leanne delivers end-to-end support including HR and WHS advisory, workforce obligations, unlimited tailored documentation, and unlimited 24-hour support.
NDIS providers benefit from tailored guidance on interpreting the SCHADS award, managing employee relations, contracts, policies, and Fair Work obligations, ensuring service continuity and reduced legal risk. Through Peninsula’s 24/7 dedicated Health Care Providers advice line and proactive approach, Leanne helps providers focus on care delivery while safeguarding their teams and operations. As the NDIS landscape evolves, Leanne offers clarity, confidence, and consistency for providers navigating complex employment obligations.
aify is an Australian AI leadership partner purpose-built for the NDIS sector, helping providers turn scattered AI experimentation into governed, accountable performance. Founded by Dave Keys, aify operates as an embedded AI leadership resource, working inside provider organisations to identify operational friction, prioritise high-impact use cases, and implement AI that is safe, auditable, and commercially real.
From clinical documentation and claims processing to workforce compliance and participant management, aify covers the full operational lifecycle of an NDIS provider. Vendor-agnostic and outcome-driven, Dave brings deep sector knowledge to every engagement, ensuring AI adoption is grounded in NDIS compliance obligations, not just technology trends.
InfinIT Systems is a managed IT and technology strategy partner supporting NDIS providers across Australia with the expertise and infrastructure needed to run their organisations with confidence. Led by CEO Jacob Hamilton, InfinIT delivers end-to-end IT support including managed services, cybersecurity, cloud solutions, and strategic technology guidance tailored to the operational realities of disability service providers.
NDIS providers benefit from hands-on support that keeps systems running reliably, protects sensitive participant data, and reduces the burden of managing IT in-house. InfinIT acts as a dedicated outsourced IT department, giving providers direct access to knowledgeable support without the overhead. As the demands on NDIS providers continue to grow, InfinIT offers the clarity, reliability, and expertise needed to keep operations running smoothly, so teams can stay focused on delivering quality care.
Quantum Certification Services specialises in auditing organisations within the disability, health and human services sector. They are a Joint Accreditation System of Australia and New Zealand (JASANZ) accredited Certification Assessment Body (CAB) and NDIS Approved Quality Auditor (AQA) providing services across Australia.
Quantum clients enjoy the benefits of their client-centred and ethical audit services that can be trusted. They prioritise building and maintaining strong relationships with their clients. With qualified, sector-experienced auditors and established systems, they ensure easy access to their team by phone or email. Using their combined expertise, they work with clients to help maintain compliance requirements.
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We’ll kick off with a keynote on resilience, sustainability, and policy, followed by a panel with industry leaders. Then we have focused sessions featuring established and new speakers from the NDIS and broader Care community. There’ll also be a ShiftCare demo, Q&A, partner sessions, and time to network before we wrap up.
