FREE FOR NDIS PROVIDERS
Join us in Toowoomba for an inspiring event that brings together NDIS providers from across South East Queensland. Explore the transformative power of technology, leadership, and collaboration as we strive to enhance participant outcomes and build a sustainable future for the NDIS provider ecosystem.
This summit is crafted for leaders, executives, and innovators in the Care sector who are committed to making a real impact. Expect to leave inspired, equipped with practical strategies, and motivated to take action in shaping a better future for Australians, together.
Registration
Welcome Note
Keynote: Care First. Business Second. Finding the Balance in 2026
Mathew Cagney, CEO, ShiftCare
The HR Reality Check
In Conversation: A deep dive with Leanne Avery, HR Specialist to the NDIS Sector (Peninsula Australia)
Morning Tea
The AI Enabled NDIS Provider
In Conversation: A deep dive with Dave Keys, AI specialist to the NDIS Sector (aify)
NDIS 360: An Expert Panel Discussion
An interactive discussion bringing together our Strategy Partner, ShiftCare and NDIS provider owners and executives to unpack the operational, regulatory and commercial realities shaping the NDIS sector. In this session, we will explore workforce, compliance, technology, AI, and more. This session is designed to deliver practical insights, cross-sector perspectives and actionable strategies for leaders navigating the evolving NDIS landscape.
Live with ShiftCare
Neil Jamieson, Sales Operations Manager, ShiftCare
Networking & Closing
ShiftCare is the leading care management platform supporting NDIS, aged care, and disability providers to deliver quality care and scale effectively. With a blend of intuitive tech, automation, and industry expertise, ShiftCare helps teams streamline rostering, admin, invoicing and client management, all while reducing paperwork and compliance headaches. The ShiftCare platform empowers providers to scale efficiently, enhance communication, and deliver more personalised support, all without losing the human touch that care depends on.
Watch our introduction
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Your dedicated partner at Peninsula, Leanne Avery supports NDIS providers across Australia with trusted Employment Relations and Workplace Health and Safety expertise. Backed by Peninsula’s deep experience in the disability services sector, Leanne delivers end-to-end support including HR and WHS advisory, workforce obligations, unlimited tailored documentation, and unlimited 24-hour support.
NDIS providers benefit from tailored guidance on interpreting the SCHADS award, managing employee relations, contracts, policies, and Fair Work obligations, ensuring service continuity and reduced legal risk. Through Peninsula’s 24/7 dedicated Health Care Providers advice line and proactive approach, Leanne helps providers focus on care delivery while safeguarding their teams and operations. As the NDIS landscape evolves, Leanne offers clarity, confidence, and consistency for providers navigating complex employment obligations.
Unison Technology is a trusted IT and cybersecurity partner that supports NDIS providers in building resilient, compliant, and high-performing digital environments. Headquartered in Victoria, Unison delivers managed IT services, helpdesk support, cloud solutions, and cybersecurity tailored to the operational needs of disability services organisations.
Acting as an outsourced IT department, Unison ensures that NDIS providers can operate smoothly, meet privacy and security obligations, and stay focused on participant care. Their high touch service model, plain-language approach, and deep understanding of SME needs make them a valuable partner in improving IT reliability, safeguarding sensitive data, and enabling sustainable growth.
Quantum Certification Services specialises in auditing organisations within the disability, health and human services sector. They are a Joint Accreditation System of Australia and New Zealand (JASANZ) accredited Certification Assessment Body (CAB) and NDIS Approved Quality Auditor (AQA) providing services across Australia.
Quantum clients enjoy the benefits of their client-centred and ethical audit services that can be trusted. They prioritise building and maintaining strong relationships with their clients. With qualified, sector-experienced auditors and established systems, they ensure easy access to their team by phone or email. Using their combined expertise, they work with clients to help maintain compliance requirements.
Sassy Marketing and Communications, is a strategy partner for NDIS providers who want to grow with focus and integrity. Sassy is known for helping providers move from busy to strategic, building sustainable, values‑driven organisations that deliver quality without the chaos.
Founder and Director Sue Mills has more than 20 years in the disability sector and lived experience as a parent of a child with disability. Sue helps leaders cut through the noise, define who they serve, and make smarter business decisions.
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We’ll kick off with a keynote on resilience, sustainability, and policy, followed by a panel with industry leaders. Then we have focused sessions featuring established and new speakers from the NDIS and broader Care community. There’ll also be a ShiftCare demo, Q&A, partner sessions, and time to network before we wrap up.
