FREE FOR NDIS PROVIDERS

NDIS Nexus Geelong

Novotel Geelong

9:30 AM - 2:00 PM | 29 October 2026

Join Us

Our Past Speakers and Panellists

Elspeth Haswell-Smith

Director,
Well Life Services

Chris Gibbons

Founder & Managing Director,
Hello! Mr Thompson

Karlie Scurr

Operations Manager,
Careva

Todd Afford

Founder and Managing Director,
Intech3

Manna Maniago

Founder and CEO,
Kairos Care

Kenan Akkoc

Director & Co-founder,
Prospr.

Priscilla Maia

Director,
YAY Today

Eyup Gungor

Director & Co-founder,
Prospr.

Randa Habelrih

Founder & CEO,
Autism MATES

Our Solution Partners

David Keys

Chief AI Officer,
aify
Data & AI

Leanne Avery

HR Specialist,
Peninsula Australia
HR

Cole Cornford

Founder & CEO,
Galah Cyber
AI & Cyber Security

Our Strategic Partner

Mathew Cagney

CEO,
ShiftCare

Andrew Hochegger

Business Development Manager,
ShiftCare

Empowering NDIS Providers to Make Australia a Better Place, Now and Tomorrow

Join us in Geelong for an inspiring event bringing together NDIS providers from across Geelong and the broader Barwon region. Explore the transformative power of technology, leadership and collaboration as we strive to enhance participant outcomes and build a sustainable future for the NDIS provider ecosystem.

Thursday, 29 October 2026
Novotel Geelong

Who should attend?

Founders, Owners, Non Exec Directors

CEOs & General Managers

Operations and Administration Managers

Any executive building or transforming an NDIS Provider business

NDIS & Aged Care Key Topics

Scaling Care
Through
Technology


Exploring how innovation and digital tools can enable more efficient, ethical, and personalised service delivery.

Building Resilient Provider
Organisations


Strategies for navigating financial, operational, and workforce challenges in a changing care landscape.

Streamlining Governance & Compliance

Balancing regulation with agility by embedding systems that support accountability without adding burden.

Cross-Sector Collaboration for
Better Outcomes


Shaping solutions that span service boundaries, bringing together organisations to co-design impactful models of care.

Why Attend?

This summit is crafted for leaders, executives, and innovators in the Care sector who are committed to making a real impact. Expect to leave inspired, equipped with practical strategies, and motivated to take action in shaping a better future for Australians, together.

Event Overview

9:30 AM - 10:00 AM

Registration

10:00 AM - 10:10 AM

Welcome Note

RK, CEO, Nexus42

10:10 AM - 10:35 AM

Keynote: Care First. Business Second. Finding the Balance in 2026

Mathew Cagney, CEO, ShiftCare

  • Why is your revenue growing, but your profit is not
  • The real cost of casual over-reliance
  • What do providers do to go from a ‘Loss’ position to a ‘Profit’ position within 9 months
  • Billing lag is costing you more than you think
  • Why is daily NDIA claiming no longer optional
  • How AI is catching incidents your team is missing
  • Scale smart or Scale your problems
  • Consolidation Is Coming: Will you be acquired or closed?
10:35 AM - 11:00 AM

The HR Reality Check

In Conversation: A deep dive with Leanne Avery, HR Specialist to the NDIS Sector (Peninsula Australia)

  • The impact of support worker turnover on provider margins, workforce stability and participant outcomes.
  • SCHADS Award obligations in 2026 and the common interpretations exposing providers to underpayment claims.
  • The competing responsibilities involved in allegations of participant harm or worker misconduct.
  • NDIS Worker Screening, the Code of Conduct and reportable incidents without creating a culture of fear.
  • The compliance and commercial risks surrounding casual, part-time and independent contractor arrangements.
  • The legal risks involved in performance management and the dismissal of underperforming support workers.
  • Workforce strategies that can withstand Award changes, price limit pressure and ongoing thin-market conditions.
11:00 AM - 11:25 AM

Morning Tea

11:25 AM - 12:00 PM

The Data & AI Enabled NDIS Provider

In Conversation: A deep dive with Dave Keys, AI specialist to the NDIS Sector (aify)

  • Where AI can create immediate value by reducing admin burden and improving visibility across operations, compliance, incidents, documentation, and service delivery.
  • How AI can help protect margins by identifying leakage, inefficiencies, missed claims, avoidable overtime, and costly process gaps.
  • How AI can strengthen compliance by improving documentation quality, audit readiness, incident review, and early detection of provider risk.
  • How AI can improve participant outcomes by helping teams spot patterns, flag risks, personalise support, and make better frontline decisions.
  • What NDIS providers should automate, what they should not automate, and where human judgement must remain central.
  • How to introduce AI in a way that supports staff, improves productivity, and reduces fear or resistance across the workforce.
  • How provider owners and directors can build a practical AI roadmap that delivers measurable value in 2026.
12:00 PM - 12:40 PM

NDIS 360: The Provider’s Lens

An interactive discussion bringing together NDIS provider owners and executives to unpack the operational, regulatory and commercial realities shaping the NDIS sector. In this session, we will explore workforce, compliance, technology, AI, and more. This session is designed to deliver practical insights, cross-sector perspectives and actionable strategies for leaders navigating the evolving NDIS landscape.

12:40 PM - 1:10 PM

Live with ShiftCare

Andrew Hochegger, Business Development Manager, ShiftCare

1:10 PM - 2:00 PM

Lunch & Networking

Our Strategic Partner

ShiftCare

ShiftCare is the leading care management platform supporting NDIS, aged care, and disability providers to deliver quality care and scale effectively. With a blend of intuitive tech, automation, and industry expertise, ShiftCare helps teams streamline rostering, admin, invoicing and client management, all while reducing paperwork and compliance headaches. The ShiftCare platform empowers providers to scale efficiently, enhance communication, and deliver more personalised support, all without losing the human touch that care depends on.

Watch our introduction
Press play above

Our Solution Partner

Leanne Avery

Your dedicated partner at Peninsula, Leanne Avery supports NDIS providers across Australia with trusted Employment Relations and Workplace Health and Safety expertise. Backed by Peninsula’s deep experience in the disability services sector, Leanne delivers end-to-end support including HR and WHS advisory, workforce obligations, unlimited tailored documentation, and unlimited 24-hour support.

NDIS providers benefit from tailored guidance on interpreting the SCHADS award, managing employee relations, contracts, policies, and Fair Work obligations, ensuring service continuity and reduced legal risk. Through Peninsula’s 24/7 dedicated Health Care Providers advice line and proactive approach, Leanne helps providers focus on care delivery while safeguarding their teams and operations. As the NDIS landscape evolves, Leanne offers clarity, confidence, and consistency for providers navigating complex employment obligations.

Book a Free Consultation

Introducing Galah Cyber

Galah Cyber helps NDIS providers protect the applications, APIs and digital systems they rely on to manage sensitive participant information, service delivery, workforce operations and claims. As providers become increasingly dependent on connected platforms and third-party technology, Galah Cyber identifies vulnerabilities that traditional network and endpoint security can miss. Galah delivers penetration testing, offensive security and ongoing application security support. Its experienced security and software engineering specialists go beyond simply identifying vulnerabilities, providing clear, prioritised guidance to help organisations address what matters most. For NDIS providers, that means stronger digital resilience, reduced operational and compliance risk, and greater confidence that the systems supporting participants and frontline teams are secure as the organisation grows.

Find out about Galah Cyber

Introducing aify

aify is an Australian AI leadership partner purpose-built for the NDIS sector, helping providers turn scattered AI experimentation into governed, accountable performance. Founded by Dave Keys, aify operates as an embedded AI leadership resource, working inside provider organisations to identify operational friction, prioritise high-impact use cases, and implement AI that is safe, auditable, and commercially real.

From clinical documentation and claims processing to workforce compliance and participant management, aify covers the full operational lifecycle of an NDIS provider. Vendor-agnostic and outcome-driven, Dave brings deep sector knowledge to every engagement, ensuring AI adoption is grounded in NDIS compliance obligations, not just technology trends.

Find out about aify

Highlights from our last event

FAQs

We’ll kick off with a keynote on resilience, sustainability, and policy, followed by a panel with industry leaders. Then we have focused sessions featuring established and new speakers from the NDIS and broader Care community. There’ll also be a ShiftCare demo, Q&A, partner sessions, and time to network before we wrap up.

It’s for leaders, executives, and innovators in the NDIS Provider and Aged Care sectors who are committed to making a real impact. If you would like to get involved, partner with us, or just learn – we would love to have you there!
Pop your details in the form further up on the page, or call us on 0482 082 355 if you have any issues with the website.
Yes, the event will be fully catered throughout.
Please register your interest for the event in the form above and we will be in touch to confirm your seat and check on any personal requirements you may have.

NDIS Nexus Location

Thursday, 29 October 2026
9:30 AM – 2:00 PM
Novotel Geelong
10/14 Eastern Beach Rd,
Geelong VIC 3220