FREE FOR NDIS PROVIDERS

NDIS Nexus Sydney CBD

Swissôtel Sydney

9:30 AM - 2:00 PM | 26 August 2026

Our Provider Speakers & Panellists

Chris Gibbons

Founder & Managing Director,
Hello! Mr Thompson

Manna Maniago

Founder and CEO,
Kairos Care.

Megan Hausia

Founder & COO,
B2B Abilities

Paul Hausia

Founder & CEO,
B2B Abilities

Randa Habelrih

Founder & CEO,
Autism MATES

Our Strategic Partners

Matt Cagney

CEO,
ShiftCare

Neil Jamieson

Sales Operations Manager,
Shiftcare

Our Solution Partners

Cole Cornford

Founder & CEO,
Galah Cyber

David Keys

Chief AI Officer,
aify

Empowering NDIS Providers to Make Australia a Better Place, Now and Tomorrow

Join us in Sydney CBD for an inspiring event bringing together NDIS providers from across Greater Sydney. Explore the transformative power of technology, leadership, and collaboration as we strive to enhance participant outcomes and build a sustainable future for the NDIS provider ecosystem.

Swissôtel Sydney

Who should attend?

Founders, Owners, Non Exec Directors

CEOs & General Managers

Operations and Administration Managers

Any executive building or transforming an NDIS Provider business

NDIS & Aged Care Key Topics

Scaling Care
Through
Technology


Exploring how innovation and digital tools can enable more efficient, ethical, and personalised service delivery.

Building Resilient Provider
Organisations


Strategies for navigating financial, operational, and workforce challenges in a changing care landscape.

Streamlining Governance & Compliance

Balancing regulation with agility by embedding systems that support accountability without adding burden.

Cross-Sector Collaboration for
Better Outcomes


Shaping solutions that span service boundaries, bringing together organisations to co-design impactful models of care.

Why Attend?

This summit is crafted for leaders, executives, and innovators in the Care sector who are committed to making a real impact. Expect to leave inspired, equipped with practical strategies, and motivated to take action in shaping a better future for Australians, together.

Event Overview

9:30 AM - 10:00 AM

Registration

10:00 AM - 10:10 AM

Welcome Note
RK, CEO, Nexus42

10:10 AM - 10:35 AM

Keynote: Care First. Business Second. Finding the Balance in 2026
Mathew Cagney, CEO, ShiftCare

  • Why is your revenue growing, but your profit is not
  • The real cost of casual over-reliance
  • What do providers do to go from a ‘Loss’ position to a ‘Profit’ position within 9 months
  • Billing lag is costing you more than you think
  • Why is daily NDIA claiming no longer optional
  • How AI is catching incidents your team is missing
  • Scale smart or Scale your problems
  • Consolidation Is Coming: Will you be acquired or closed?

10:35 AM - 11:00 AM

The View from the Platform: What Shiftcare sees across thousands of care providers
In Conversation: A deep dive with Mathew Cagney, CEO, ShiftCare

  • What separates providers who stay ahead of tighter NDIA oversight from those who react.
  • How leading providers embed compliance into daily workflows instead of scrambling at audit time.
  • Where margin leakage occurs and how integrated systems reduce rejected claims, under-billing and payroll errors?
  • How rostering and overtime data can reveal burnout and turnover risks before staff leave.
  • How to identify digital debt and prioritise workflows for the greatest operational and compliance impact.
  • How field data can become a single source of truth and inform leadership-level decisions.
  • Which predictive capabilities will define resilient providers, and the capability every organisation needs to prepare for the future?

11:00 AM - 11:25 AM

Morning Tea

11:25 AM - 12:00 PM

The AI-Enabled and Cybersecure NDIS Provider
In Conversation: A deep dive with Dave Keys, AI specialist to the NDIS Sector (aify) and Cole Cornford, Cybersecurity advisor to CXOs (Galah Cyber).

Artificial Intelligence

  • Where AI can create immediate value by reducing admin burden and improving visibility across operations, compliance, incidents, documentation, and service delivery.
  • How AI can help protect margins by identifying leakage, inefficiencies, missed claims, avoidable overtime, and costly process gaps.
  • How AI can strengthen compliance by improving documentation quality, audit readiness, incident review, and early detection of provider risk.
  • How AI can improve participant outcomes by helping teams spot patterns, flag risks, personalise support, and make better frontline decisions.

Cybersecurity

  • Where cyber visibility breaks down for provider boards, and why documented compliance isn’t the same as verified protection.
  • How providers can quantify cyber exposure financially, costing outages and setting a board-level risk threshold.
  • What questions to ask a cyber vendor to confirm genuine independence, especially with participant data involved.
  • What evidence proves a known vulnerability in participant records has actually been fixed, not just flagged.
  • The most common cyber failure point for NDIS providers, and one action owners can take now.

12:00 PM - 12:40 PM

NDIS 360: An Expert Panel Discussion

An interactive discussion bringing together NDIS provider owners and executives to unpack the operational, regulatory and commercial realities shaping the NDIS sector. In this session, we will explore workforce, compliance, technology, AI, and more. This session is designed to deliver practical insights, cross-sector perspectives and actionable strategies for leaders navigating the evolving NDIS landscape.

Panellists:

  • Chris Gibbons, Founder & Managing Director, Hello! Mr Thompson
  • Manna Maniago, Founder & CEO, Kairos Care
  • Megan Hausia, Founder & COO, B2B Abilities
  • Paul Hausia, Founder & CEO, B2B Abilities
  • Randa Habelrih, Founder & CEO, Autism MATES

12:40 PM - 1:10 PM

Live with ShiftCare
Neil Jamieson, Sales Operations Manager, ShiftCare

1:10 PM - 2:00 PM

Lunch & Networking

Our Strategic Partner

ShiftCare

ShiftCare is the leading care management platform supporting NDIS, aged care, and disability providers to deliver quality care and scale effectively. With a blend of intuitive tech, automation, and industry expertise, ShiftCare helps teams streamline rostering, admin, invoicing and client management, all while reducing paperwork and compliance headaches. The ShiftCare platform empowers providers to scale efficiently, enhance communication, and deliver more personalised support, all without losing the human touch that care depends on.

Watch our introduction
Press play above

Our Solution Partner

Introducing Galah Cyber

Galah Cyber helps NDIS providers protect the applications, APIs and digital systems they rely on to manage sensitive participant information, service delivery, workforce operations and claims. As providers become increasingly dependent on connected platforms and third-party technology, Galah Cyber identifies vulnerabilities that traditional network and endpoint security can miss. Galah delivers penetration testing, offensive security and ongoing application security support. Its experienced security and software engineering specialists go beyond simply identifying vulnerabilities, providing clear, prioritised guidance to help organisations address what matters most. For NDIS providers, that means stronger digital resilience, reduced operational and compliance risk, and greater confidence that the systems supporting participants and frontline teams are secure as the organisation grows.

Introducing aify

aify is an Australian AI leadership partner purpose-built for the NDIS sector, helping providers turn scattered AI experimentation into governed, accountable performance. Founded by Dave Keys, aify operates as an embedded AI leadership resource, working inside provider organisations to identify operational friction, prioritise high-impact use cases, and implement AI that is safe, auditable, and commercially real.

From clinical documentation and claims processing to workforce compliance and participant management, aify covers the full operational lifecycle of an NDIS provider. Vendor-agnostic and outcome-driven, Dave brings deep sector knowledge to every engagement, ensuring AI adoption is grounded in NDIS compliance obligations, not just technology trends.

Introducing our Featured Event Partner

Tracable

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Introducing our Event Partner

OpenText

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Highlights from our last event

FAQs

We’ll kick off with a keynote on resilience, sustainability, and policy, followed by a panel with industry leaders. Then we have focused sessions featuring established and new speakers from the NDIS and broader Care community. There’ll also be a ShiftCare demo, Q&A, partner sessions, and time to network before we wrap up.

It’s for leaders, executives, and innovators in the NDIS Provider and Aged Care sectors who are committed to making a real impact. If you would like to get involved, partner with us, or just learn – we would love to have you there!
Pop your details in the form further up on the page, or call us on 0482 082 355 if you have any issues with the website.
Yes, the event will be fully catered throughout.
Please register your interest for the event in the form above and we will be in touch to confirm your seat and check on any personal requirements you may have.

NDIS Nexus Location

Wednesday, 26 August 2026
9:30 AM – 2:00 PM
Swissôtel Sydney
68 Market St,
Sydney NSW 2000