FREE FOR NDIS PROVIDERS
Join us in Brisbane for an inspiring event shaping the future of NDIS across the Brisbane region. Explore the transformative power of technology, leadership, and collaboration as we strive to enhance participant outcomes and build a sustainable future for the NDIS provider ecosystem.
This summit is crafted for leaders, executives, and innovators in the Care sector who are committed to making a real impact. Expect to leave inspired, equipped with practical strategies, and motivated to take action in shaping a better future for Australians, together.
Registration
Welcome Note
Keynote: Care First. Business Second. Finding the Balance in 2026
Mathew Cagney, CEO, ShiftCare
The View from the Platform: What Shiftcare Sees Across Thousands of Care Providers
In Conversation: A deep dive with Mathew Cagney CEO, ShiftCare
The HR Reality Check
In Conversation: A deep dive with Leanne Avery, HR Specialist (Peninsula Australia)
Morning Tea
Beyond the Tick Box: What Great NDIS Providers do Differently
In Conversation: A deep dive with Sharon Steele, Managing Director, Quantum Certification Services
The AI Enabled NDIS Provider
In Conversation: A deep dive into the application of AI in the NDIS Sector, with David Keys
Live with ShiftCare
Paul Slater, Customer Experience & Operations Manager, ShiftCare
Lunch
Networking & Closing
ShiftCare is the leading care management platform supporting NDIS, aged care, and disability providers to deliver quality care and scale effectively. With a blend of intuitive tech, automation, and industry expertise, ShiftCare helps teams streamline rostering, admin, invoicing and client management, all while reducing paperwork and compliance headaches. The ShiftCare platform empowers providers to scale efficiently, enhance communication, and deliver more personalised support, all without losing the human touch that care depends on.
Watch our introduction
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Your dedicated partner at Peninsula, Leanne Avery supports NDIS providers across Australia with trusted Employment Relations and Workplace Health and Safety expertise. Backed by Peninsula’s deep experience in the disability services sector, Leanne delivers end-to-end support including HR and WHS advisory, workforce obligations, unlimited tailored documentation, and unlimited 24-hour support.
NDIS providers benefit from tailored guidance on interpreting the SCHADS award, managing employee relations, contracts, policies, and Fair Work obligations, ensuring service continuity and reduced legal risk. Through Peninsula’s 24/7 dedicated Health Care Providers advice line and proactive approach, Leanne helps providers focus on care delivery while safeguarding their teams and operations. As the NDIS landscape evolves, Leanne offers clarity, confidence, and consistency for providers navigating complex employment obligations.
aify is an Australian AI leadership partner purpose-built for the NDIS sector, helping providers turn scattered AI experimentation into governed, accountable performance. Founded by Dave Keys, aify operates as an embedded AI leadership resource, working inside provider organisations to identify operational friction, prioritise high-impact use cases, and implement AI that is safe, auditable, and commercially real.
From clinical documentation and claims processing to workforce compliance and participant management, aify covers the full operational lifecycle of an NDIS provider. Vendor-agnostic and outcome-driven, Dave brings deep sector knowledge to every engagement, ensuring AI adoption is grounded in NDIS compliance obligations, not just technology trends.
Quantum Certification Services specialises in auditing organisations within the disability, health and human services sector. They are a Joint Accreditation System of Australia and New Zealand (JASANZ) accredited Certification Assessment Body (CAB) and NDIS Approved Quality Auditor (AQA) providing services across Australia.
Quantum clients enjoy the benefits of their client-centred and ethical audit services that can be trusted. They prioritise building and maintaining strong relationships with their clients. With qualified, sector-experienced auditors and established systems, they ensure easy access to their team by phone or email. Using their combined expertise, they work with clients to help maintain compliance requirements.
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We’ll kick off with a keynote on resilience, sustainability, and policy, followed by a panel with industry leaders. Then we have focused sessions featuring established and new speakers from the NDIS and broader Care community. There’ll also be a ShiftCare demo, Q&A, partner sessions, and time to network before we wrap up.
