FREE FOR NDIS PROVIDERS

NDIS Nexus Townsville

Hotel Grand Chancellor

9:30 AM - 2:00 PM | 6 November, 2025

Speakers & Panellists

Mathew Cagney

CEO,
Shiftcare

Marlene Male

General Manager,
QLSS

Krys Bickley

Founder & Operations Manager,
Bamford Community Care

Polly Ross

General Manager,
Orange Healthcare

Empowering NDIS & Aged Care Providers to Make Australia a Better Place, Now and Tomorrow

Join us in Townsville for an inspiring one-day event shaping the future of NDIS & Aged Care across North Queensland. Explore the transformative power of technology, leadership, and collaboration as we strive to enhance participant outcomes and build a sustainable future for the NDIS and Aged Care Provider ecosystem.

  • Thu, 6 November 2025
  • Hotel Grand Chancellor

Who should attend?

CEOs, Founders, and Board Members

Clinical and Operations Leaders

Facility and Case Managers

Allied Health Professionals (OTs, Physios, Speech Pathologists)

Plan Managers and Support Coordinators

Aged Care Providers (Residential, Home, Community)

Government and Regulatory Representatives (NDIA, NSW Health)

Consultants, Researchers, and Care Sector Innovators

NDIS & Aged Care Key Topics

Scaling Care
Through
Technology

Exploring how innovation and digital tools can enable more efficient, ethical, and personalised service delivery.

Building Resilient Provider
Organisations

Strategies for navigating financial, operational, and workforce challenges in a changing care landscape.

Streamlining Governance & Compliance

Balancing regulation with agility by embedding systems that support accountability without adding burden.

Cross-Sector Collaboration for
Better Outcomes

Shaping solutions that span service boundaries, bringing together organisations to co-design impactful models of care.

Why Attend?

This summit is crafted for leaders, executives, and innovators in the Care sector who are committed to making a real impact. Expect to leave inspired, equipped with practical strategies, and motivated to take action in shaping a better future for Australians, together.

Event Overview

9:30 AM

Registration

10:00 AM

Welcome Note

10:10 AM

Keynote: Care First. Business Second. Finding the Balance in 2025
Mat Cagney, CEO of ShiftCare

10:40 AM

Morning Tea

11:00 AM

In Conversation: A Deep Dive with an NDIS Powerhouse
Marlene Male, General Manager, QLSS

11:30 AM

NDIS 360; An expert panel discussion exploring various aspects of NDIS

  • Mat Cagney, CEO, ShiftCare
  • Marlene Male, General Manager, QLSS
  • Krys Bickley, Founder & Operations Manager, Bamford Community Care
  • Polly Ross, General Manager, Orange Healthcare

12:30 PM

Live with Shiftcare
Andrew Hochegger, ShiftCare

1:00 PM

Lunch

2:00 PM

Networking & Closing

Announcing our Strategic Partner

ShiftCare

ShiftCare is the leading care management platform supporting NDIS, aged care, and disability providers to deliver quality care and scale effectively. With a blend of intuitive tech, automation, and industry expertise, ShiftCare helps teams streamline rostering, admin, invoicing and client management, all while reducing paperwork and compliance headaches. The ShiftCare platform empowers providers to scale efficiently, enhance communication, and deliver more personalised support, all without losing the human touch that care depends on.

Find out about ShiftCare

Watch our introduction
Press play above

A warm welcome to our Event Partner

RedPandas

RedPandas is a Sydney-based growth and marketing agency helping purpose-led NDIS and care providers scale sustainably. With a blend of strategy, creativity and tech, they support teams to build trust-first marketing, streamline systems, and attract the right customers, without sacrificing soul. Their team brings hands-on experience and a deep understanding of the challenges facing care sector businesses today.
Find out about RedPandas

Introducing our Featured Event Partner

Tracable

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Learn more

Introducing our Event Partner

OpenText

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Learn more

Highlights from our last event

FAQs

We’ll kick off with a keynote on resilience, sustainability, and policy, followed by a panel with industry leaders. Then we have focused sessions featuring established and new speakers from the NDIS and broader Care community. There’ll also be a ShiftCare demo, Q&A, partner sessions, and time to network before we wrap up.

It’s for leaders, executives, and innovators in the NDIS Provider and Aged Care sectors who are committed to making a real impact. If you would like to get involved, partner with us, or just learn – we would love to have you there!
Pop your details in the form further up on the page, or call us on 0482 082 355 if you have any issues with the website.
Yes, the event will be fully catered throughout.
Please register your interest for the event in the form above and we will be in touch to confirm your seat and check on any personal requirements you may have.

NDIS & Aged Care Nexus Location

Thu, 6 November 2025

9:30 AM – 2:00 PM

Hotel Grand Chancellor
334 Flinders St,
Townsville City QLD 4810

Contact: 0482 082 355